At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative. 

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020. 

Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtel’s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways

Make an Impact by:

• Monitor the transport network closely and take remedial actions pro-actively and re-actively for the detected services and network infrastructure faults/degradations till case closure,
• Execute the network changes of expansion, optimization, and upgrade, to meet the service needs and requirement by following the MOP (Method of Procedure) accurately,
• Service impact analyse on scheduled service changes / faults / outage, and inform the relevant stake holders,
• Perform the preventive and corrective maintenance like network device hardware and software upgrade,
• Root cause analysis on the hardware and system faults by advanced trouble-shooting tools and skills. 
• Identify areas of improvements to reduce Infrastructure faults and improve monitoring capability Prepare the budgets and track the expenditures,
• Document and update the production network information, incidents and events records,
• Escalate the chronic/technically complex cases to Engineering / Vendors and follow-up till case closure,
• Perform the other duties and responsibilities assigned by supervisor.

Skills for Success:

• Possess Degree or Diploma in Telecommunications, Electrical/Electronic or relevant,
• Minimum 2 years of relevant working experience in Telecom industry, fresh graduate with good study records will also be considered,
• Goal oriented with good analytical and problem-solving skill, sense of urgency in executing operational duties to deliver high quality outputs,
• Able to work independently and work well within the team in the most efficient manner,
• Strong technical skills of IP concept of LAN, WAN, VPN, and the relevant network protocols, such OSPF, ISIS, BGP, SR-MPLS, SRv6, LDP, DHCP and Dark Fibre Structured Cabling, are essential,
• Knowledge in programming [such as Python, Java], data modelling, machine learning, and deep learning, are preferred,
• Willing to be placed in 24x7 duty roster and performed the network change activities in silent hours.