Job Scope:

Restaurant Operations & Team Management

• Coordinate full restaurant operations including manpower deployment and staff scheduling
• Lead by example and foster a positive, motivated working environment
• Supervise, direct, and motivate team members to achieve service excellence

Administrative & Inventory Management

• Handle all administrative tasks and documentation, including daily sales reports and settlements
• Manage stock levels, conduct monthly stock take, and ensure accurate inventory records
• Oversee procurement processes and maintain strong relationships with suppliers
• Update and maintain all operational equipment to ensure functionality and safety

Customer Service & Front-of-House Operations

• Oversee table setup, guest hosting, and reservation management
• Provide exceptional customer service and ensure a high level of guest satisfaction
• Handle customer inquiries and complaints promptly and professionally
• Explain menu items, ingredients, and preparation methods to guests
• Maintain cleanliness, service standards, and overall dining experience

Additional Responsibilities

• Perform ad hoc duties assigned by management to support operational needs

Wecruit Pte Ltd | 20C0270

Tew Jie Wei | R22106822