Responsibilities:

• Plan technical deliverables (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule.

• Plan & collaborate across different application teams to manage technical dependencies of the solution.

• Plan, monitor and manage risks/issues related to technical delivery.

• Provide status update related to technical delivery.

• Partner with System Analysts and Business Solution Specialist to collate, understand and finalize functional and technical requirements.

• Partner with Architects and Development Leads to ensure solution design complies with enterprise design principles, security and control standards.

• Partner with Development Managers in managing application teams to build the enhancements.

• Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results.

• Manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support

• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

Requirements:

Education:

• Bachelors’ Degree in Computer Science or related field.

• At least 5 years of experience in developing and delivering global/regional IT capabilities for a multi-national/regional company.

• At least 5 years of leadership experience in managing IT delivery teams.

• Strong technical knowledge and experience in CRM platforms (e.g Microsoft Dynamics).

Essential:

• Good business domain knowledge in CRM (Sales and Servicing).

• Experience in communicating with technical stakeholders .

• Experience in banking industry preferred.

• Experience in implementing large-scale, highly available applications or other large project implementation.

• Proven result-oriented person with a focus on delivery.

• Experience in actual systems development work, with prior coding, functional specifications and technical specifications and systems development and testing experience (in aggregate no less than 8 years).

• Good understanding and experience in software development cycle.

• Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders.

• Good problem solving, analytical, synthesis, system thinking and solutioning skills.

Key Domain/ Technical Skills
·       Microsoft SQL, ReactJS, Microsoft Dynamics 365 On Premise