Job Details:

1. Contract Duration: 12 Months
2. Working Location: One Raffles Quay
3. Working Hour: 10 - 7 pm

Job Descriptions:

1. Affiliate Program Operations

• Manage daily operations of the affiliate program, including partner onboarding, activation, and troubleshooting.
• Set up affiliate tasks, missions, incentives, and tracking assets within internal platforms.
• Runs email campaigns for both acquisition and reactivation
• Manages affiliate community on a day to day scale operations basis..

1. Data Analysis & Reporting

• Gather and analyze missions and campaign data to identify trends, growth opportunities, and performance bottlenecks.
• Flag anomalies early (e.g., tracking drops, coupon issues, low activation rates).

1. Process & Workflow Optimization

• Develop and refine SOPs across onboarding, mission or campaign setup, communications, and troubleshooting.
• Identify bottlenecks in tools or workflows and recommend improvements.
• Work closely with the product team and support to enhance overall program experience.

1. Partner & Internal Support

• Address affiliate partner inquiries related to tools, attribution, tasks, or rewards.
• Provide internal teams with data, insights, and operational support for partner performance.
• Assist in delivering training materials, documentation, or webinars to partners or internal teams.

1. Quality Assurance & Compliance

• Ensure missions, incentives, and partner materials comply with platform guidelines and regional regulations.
• Conduct regular checks on partner content, tracking integrity, and promotional activities.

1. Website & Landing Page Management

• Build, update, and maintain websites, landing pages, and educational hubs for affiliates.
• Execute design updates or content tweaks using CMS tools (e.g., WordPress, Webflow).
• Continuously optimize pages for conversion, clarity, and user experience.

Requirements

• 5-8 years of experience in operations, digital marketing, affiliate marketing, or creator ecosystems preferred.
• Strong data handling skills (Excel/Sheets; SQL a bonus).
• Ability to build and update web pages (Webflow/WordPress/HTML/CSS basic proficiency advantageous).
• Highly organized, structured, and detail-oriented.
• Strong problem-solving and cross-team coordination abilities.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOL job application platform - GO.

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