Key Highlights:

• Office Hours: Monday-Friday
• Nearest MRT: Stadium Station
• Contract: 12 months
• Join to support sports programmes by managing creation, handling queries, coordinating with stakeholders for smooth operations and seamless service delivery.

Key Responsibilities:

• Manage and ensure timely creation of programmes on the platform.
• Oversee and respond promptly to programme-related requests or queries received via the mailbox.
• Maintain proper documentation and knowledge management systems.
• Consolidate monthly attendance submissions from various sports centres.
• Prepare and submit weekly and monthly reports as needed.
• Liaise with internal and external stakeholders to ensure successful programme creation and resolve payment-related issues.

Key Requirements:

• Background in customer service, with at least 2 years of experience in customer service and administration.
• Basic proficiency in Microsoft Office, especially Excel and Word.
• Experience in programme management and coordination is a plus.
• Strong communication and writing skills.
• Attention to detail, with the ability to manage multiple tasks effectively.
• Demonstrated grit, resilience, and adaptability in a fast-paced environment.
• Passion for customer service and a positive, proactive attitude.

Only shortlisted candidates are notified. Thank you.

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BGC Group Pte Ltd (Outsourcing)

EA 05C3053