Job Description

We are looking for an Administrative & Operations Support Executive to handle daily administrative and operational support tasks and ensure smooth coordination between sales, service, and installation teams.

This role focuses on execution and coordination and does not involve direct sales targets.

Key Responsibilities

1. Provide daily administrative and operational support to ensure smooth office operations

2. Maintain and update customer, contract, installation, and service records

3. Coordinate installation, maintenance, and filter replacement schedules with relevant teams

4. Conduct basic follow-up calls with new installation customers and record feedback

5. Handle renewal reminders and early customer contact before service expiry

6. Support sales and service teams with coordination and documentation

7. Prepare simple reports, tracking sheets, and administrative records

8. Assist with ad-hoc administrative and support tasks assigned by the supervisor

Job Requirements

1. Diploma or above in Business Administration or related fields

2. 1–3 years of experience in administration, customer service, or operations support

3. Detail-oriented, organised, and able to handle multiple tasks

4. Good communication skills and comfortable liaising with internal teams and customers

5. Basic computer skills (Microsoft Word, Excel, Email)

6. Responsible, reliable, and able to follow established processes

7. Basic proficiency in English; ability to communicate in Mandarin is an advantage