Job Summary

The Administrative Executive provides comprehensive administrative and operational support across multiple portfolios within the Company. This role serves as a central coordination point for frontline services, procurement, inventory management, stakeholder liaison, and other administrative support.

Portfolio allocation and specific functional focus will be determined based on organisational priorities and team requirements. The incumbent is expected to demonstrate adaptability and operational reliability in supporting various departments as assigned.

Duties and Responsibilities

1. General Administration & Secretarial Support

• Manage general correspondence and documentation across service units.

• Coordinate meetings, prepare agendas, compile reports, and record minutes for departmental, management, and authority submissions.

• Support training administration and related documentation.

• Liaise with key external stakeholders (e.g. mosques, schools, donors, partners).

• Ensure timely, accurate completion of administrative tasks and reporting requirements.

2. Frontline Donations & Customer Service

• Serve as frontline contact for public enquiries (walk-in, phone, email).

• Process donations (cash and in-kind) in accordance with internal controls and secure handling procedures.

• Issue receipts and maintain accurate donation records.

• Manage donation-related reporting and documentation.

• Coordinate Food Fund matters, including ordering, receipt issuance, reporting, and meal donation arrangements.

3. Procurement & Operations Support

• Coordinate procurement of approved goods and services in compliance with internal policies.

• Source vendors, obtain quotations, and support requisition and tender processes.

• Prepare purchase requisitions, purchase orders, and store documentation.

• Manage ordering of operational supplies (e.g. stationery, equipment, staff passes, name cards).

• Inspect and monitor operational support functions (e.g. kitchen, housekeeping standards) where assigned.

• Provide cross-departmental coverage during manpower gaps.

• Supervise and guide Storekeeper operations where required.

4. Inventory & Stock Management

• Maintain accurate records of stock movement, inventory levels, and receivables, includes inventory of perishables, small value purchases, low value asset (not under IT purview) and furniture.

• Monitor stock levels, expiry dates of perishables,, and usage patterns through the inventory system.

• Analyse trends to identify potential shortages or inefficiencies.

• Ensure proper documentation, reconciliation, and reporting of inventory matters.

• Highlight procedural gaps or operational risks to the Reporting Officer.

5. Other Responsibilities

• Contribute proactively to team initiatives and organisational improvements.

• Undertake additional duties as assigned by the Reporting Officer within the scope of administrative and operational functions

• Remain flexible in portfolio deployment based on evolving organisational needs.

Requirements / Qualifications

Minimum Qualification

Professional Certificate / NITEC in Business Administration, Office Skills, Operations, or related field.

Experience

At least 1–2 years of relevant administrative, procurement, or operations support experience preferred.

Fresh graduates with relevant training may be considered.

Physical Requirements

Comfortable with movement of supplies or inventory items as part of store and stock duties.