Contract Period:

• 1 Dec 2025 to 30 Nov 2026 + 1 Yr Optional renewal by School

Deployment:

• Mon to Fri: 7amto 4 pm
• Service not req on Sat, Sun and Gazatted PH's

Scope of Works:

1. To provide customer service at the school’s General Office reception counter. This includes handling queries and requests from the public, staff and students.
2. Personnel must be able to handle all incoming telephone calls (including redirecting the calls to the correct personnel or take down messages where necessary).
3. To make telephone calls to parents / students / customers / suppliers as directed by the school.
4. To follow the school’s standard operating procedures (SOPs) closely (e.g. school safety and security SOPs and SOPs in handling late reporting students, injured/sick students, etc).
5. To keep the reception area neat and tidy at all times.
6. To be able to multi-task effectively, especially during peak hours: school arrival time, recess and school dismissal time.
7. To provide admin. support in areas of data collation, data-entry, operate office quipment and relevant online systems.
8. Set up and prepare rooms for meetings (e.g. prepare hot water and beverages).
9. To follow the school’s SOPs and provide administrative support together with the School Admin. Team.
10. Play a role in the school emergency exercises and other administrative/operational areas, which may be required from time to time.