Responsibilities

• Process counter sales transactions accurately for TOTO, 4D, Sweep, Sports, and Tote bets to ensure smooth customer experience
• Respond promptly and clearly to customer queries to provide excellent service and support
• Maintain cleanliness and orderliness of the premises to create a welcoming environment
• Identify and troubleshoot basic equipment issues to minimize service disruptions
• Collaborate with the supervisor to complete assigned tasks efficiently and effectively

Required competencies and certifications

• Availability to work on weekends and public holidays to meet business needs
• Physical fitness to perform job duties safely and effectively
• Basic English comprehension to understand instructions and communicate with customers