Main Role & Responsibilities:

The role of the Supervisor is to ensure the efficient and effective operation of the service department, providing high-quality services while maintaining a positive customer experience.

• Supervise all Preventive & Corrective Maintenance.
• Plan & manage all vehicle input & output.
• Assign technician for servicing on vehicles.
• Conduct SODB in the absent of OIC.
• Support recovery (in / out premise).
• Attend meetings with OIC.
• Monitor all spares required.
• Oversee the work of Automotive Technical Officers (ATOs) and work closely with Service Advisors.
• Assign tasks, set performance expectations, and provide guidance and feedback to the team members.
• Ensure that all services are performed at a high standard and in compliance with the industry regulations and safety standards.
• Provide training and development opportunities for ATOs and other team members to improve their skills and knowledge.
• Oversee maintenance and repair of service equipment and tools, to ensure they are in good working condition.
• Address operational challenges and resolving issues as they arise.
• Provide strong leadership, motivation, and support to team members to create a positive and productive work environment.
• Any other duties as assigned.

Skills & Experience Required:

- Minimum of 2 years of relevent experience

- Experience in the Automotive line is preffered

- Good knowledge in ISO related management systems

- Professional Certificate/Nitec, Diploma, Degree