Job Responsibilities:

• Diagnose, troubleshoot, and repair analogue, quartz, digital, mechanical and smart watches.
• Perform disassembly, component replacement, reassembly, and functional restoration of watch movements.
• Conduct testing and quality checks using precision measuring equipment to ensure repair quality and product reliability.
• Analyze malfunctioning products, identify root causes, and prepare technical findings where required.
• Accurately assess repair costs and communicate recommendations to customers when necessary.
• Handle technical enquiries from customers through service counters, email, and telephone communications.
• Repair and support other Casio consumer products as assigned (training will be provided).

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Requirements:

• Minimum GCE ‘O’ Level, NITEC, or Diploma in Electrical & Electronics or a related discipline.
• Prior experience in mechanical watch repair will be an added advantage.
• Good eyesight, steady hand coordination, and strong attention to detail.
• Passion for watches and a keen interest in technical repair work.
• Able to perform delicate and intricate repair tasks independently with minimal supervision
• Patient, meticulous, and quality-focused in all aspects of work.
• Demonstrates a high level of integrity, accountability, and reliability.
• Customer service experience or customer-facing communication skills will be an advantage.