Warehouse Customer Service

Location
D22 Jurong, Jurong Island, Tuas
Job Type
Full-time
Experience
Mid
Category
General
Salary
$2,100 - $2,400
Posted
1 week ago
Expires
Apr 30, 2026
Views
0

Job Details

Vacancies

1 position

Experience Required

No experience required

Job Description

Dynamic roles handling and coordinating customer requests, supporting operations and administrative activities. Ideally you have a friendly, service-oriented and team player. 

Basic proficiency in Office applications (e.g., Excel, Word, Outlook). Good attendance and punctuality.

A conducive working environment where you will be guided and trained on the job where required. Progression options may be available subject to performance.

5 Day Work Week. Off on Public Holidays. Addon for Overtime. 

Preferably with at least N, O and Nitec or above Candidates OR with one year of experience in similar role.

 Specific Responsibilities

(Candidate will normally be assigned to only some of the following activities)

• Oversee the day-to-day management of customer requirements.

• Coordinate order process, inventory, and delivery scheduling.

• Manage service complaints and provide solutions in a professional manner

• Perform billing tasks, including invoicing and data entry.

• Liaise with suppliers and transport partners for a smooth flow of goods

• Handle escalations related to stock discrepancies, delays, or damages

• Coordinate with the delivery team and partners to ensure that all scheduled deliveries are fulfilled on time.

• Manage Incoming and Outgoing items. Reflect movement on in-house systems

• Update and Manage Documentation

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