Responsibilities

• Own the end-to-end product design cycle for our web and mobile platforms.
• Design and deliver wireframes, high-fidelity mockups, interactive prototypes, and user flows as needed—particularly when implementing new features, refining existing processes, or responding to evolving client requirements.
• Maintain and evolve the design system to support scalability and consistency.
• Collaborate with developers to ensure design feasibility and accuracy.
• Conduct user testing and provide design solutions based on insights or client feedback.
• Understand front-end structure to support better technical alignment.
• Deliver live demos, presentations, and onboarding walkthroughs to clients.
• Customise platform experiences for onboarded clients based on individual needs.
• Collect, document, and prioritize client requirements using any effective method necessary to ensure accuracy and alignment with project goals.
• Provide post-launch client support and manage iterative feedback loops.
• Prepare and deliver weekly updates to stakeholders and shareholders.
• Report on client onboarding progress, revenue flow, and platform development status.
• Work directly with developers to communicate requirements and resolve issues effectively.
  Assist internal teams with design-related tasks on an ad hoc basis, as needed.
• Assist with technical or operational issues on an ad hoc basis when required.

Requirements

• Diploma/Degree in Business IT, Information Systems, Computer Sciences, Digital Design or related disciplines
• 3+ years of hands-on UI/UX design experience (web and/or mobile).
• Proven ability to manage product design while interfacing with clients.
• Proficiency in tools such as Figma, Adobe XD, or equivalent.
• Strong written and verbal communication skills.
• Client-facing experience, including presentations and technical consultations.
• Working knowledge of front-end structures and developer collaboration.
• Experience working with white-label SaaS platforms.
• Familiarity with auction or e-commerce technology.
• Background in business development, product marketing, or sales.
• Experience working solo or in lean product/design teams.
• Knowledge of C#, Swift, or Flutter is a strong advantage, especially when collaborating with cross-functional dev teams
• Highly self-driven and capable of independent problem-solving.
• Strong interpersonal and stakeholder management skills.
• Comfortable wearing multiple hats — from interface design to ad hoc support.