Company Overview

ARISE SERVICES PTE. LTD.

Job Summary

Coordinate and support training course delivery by managing logistics, registrations, instructor assistance, and course effectiveness monitoring to ensure smooth operations and continuous improvement.

Responsibilities

• Coordinate logistics for course delivery by scheduling instructors, preparing classrooms, and arranging catering and equipment to ensure seamless training sessions
• Manage course registrations and enrollments by processing registrations and payments, distributing course materials and reminders, tracking attendance, and issuing certificates
• Support instructors by providing course materials, assisting with preparation and delivery, and collecting feedback and evaluations to enhance training quality
• Monitor and report on course effectiveness by analyzing participant feedback, tracking outcomes and ROI, and identifying improvement opportunities
• Assist with course development by researching new topics and formats, collaborating with subject matter experts, and updating course materials and content
• Maintain accurate records and databases by gathering participant information, tracking training history and compliance, and managing course schedules and registrations
• Perform additional tasks as assigned by management to support training operations

Preferred competencies and qualifications

• Minimum 1 year of experience in a training or coordination role
• Proficiency in MS Office and learning management systems to efficiently manage course logistics and data
• Strong communication and organizational skills to coordinate multiple tasks and stakeholders effectively
• Ability to work independently and collaboratively within a team environment
• Ability to communicate with Mandarin-speaking customers to support diverse participant needs