Job Description

• Perform tasks on registration and payments, enrolment, attendance and assessments records via the system(s).

• Processing of training administration from pre to post programme activities, including coordination with both internal and external partners and providing logistical support.

• Attends to enquiries and appeals timely and accurately.

• Adhere to existing SOPs, Procedures, Documentations to enhance efficiency and effectiveness.

• Consolidate and provide data and information for management reporting and to provide support for external audit.

• Undertake additional tasks as required.

• Other ad-hoc projects may be required

Requirements
• Possess at least a Diploma or minimally 2 yrs of relevant experience for staff performing the operational functions.

• Proficient with computer use (i.e. Microsoft Word, Excel).

• Able to communicate in English and be conversant in a second language (i.e. Malay, Mandarin or Tamil)

• Customer Service oriented (e.g. courteous, professional and helpful) and preferably with prior experience in customer service.

• Good interpersonal and communication skills (oral and written)

• Detailed and meticulous

• Able to work under pressure to meet deadlines.

2-year contract

WFO - Ang Mo Kio, M-F: 8.30am - 6.00pm