RESPONSIBILITIES

·       Provide pre-sales support / consultation, responding to customer support requests and queries in a timely and accurate manner

·       Diagnosing and troubleshooting software and hardware problems, and applying the best solutions to resolve technical issues

·       Providing technical assistance for queries and issues related to computer systems, software, and hardware

·       Creating technical documentation and manuals to assist other team members and users

·       Support on new product certifications and renewals

·       Provide support on company’s Warranty Entitlement and Claim system

REQUIREMENTS

·       Bachelor’s degree in Computer Science, I.T., engineering or equivalent

·       Min. 3-5 years hands on experience.

·       Familiar with Microsoft Office applications.

·       Strong problem-solving and analytical abilities.

·       Proficiency in diagnosing hardware, software, and networking issues.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Jason Chow Yew Fai

EA License No :       06C4642

EA Reg No :            R25158800

We regret that only shortlisted candidates will be notified.