Major Job Responsibilities:

• Provide TCM diagnosis and treatment to customers, including traditional methods such as pulse diagnosis and tongue diagnosis.
• Develop personalized TCM treatment plans for customers based on their medical conditions, including herbal prescriptions, acupuncture, cupping therapy, spinal alignment, massage therapy and bone setting/chiropractic.
• Ensure the correct types and quantities of herbal medicine are accurately prescribed and administered to customers.
• Offer TCM health consultations and answer customers' questions regarding TCM health preservation and disease prevention.
• Monitor customers' treatment progress and adjust treatment plans for optimal effectiveness.
• Maintain and manage customers' medical records, ensuring accuracy and confidentiality of information.
• Assist in completing administrative tasks, such as inventory management and medication ordering.
• Comply with relevant laws, regulations, and medical ethics guidelines to ensure the quality and safety of medical services.
• Participate in company events and projects, such as roadshows, educational talks, and charity programs.

Requirements:

• Must be a registered TCM physician in Singapore and maintain a valid registration.
• Possess good skills in TCM diagnosis and treatment, familiar with TCM classical theories and traditional therapies.
• Have excellent communication skills and service-oriented mindset to establish good relationships with customers.
• Demonstrate teamwork spirit and effective collaboration with others.
• Exhibit responsibility and professional ethics, protecting the privacy and confidentiality of customers.
• Have strong learning abilities and a willingness to continuously update knowledge in line with industry developments.

Working Hours: 5 working days per week (1 weekday and 1 weekend off), following the retail schedule and work hours.

Work Location: Orchard / Raffles Place