Responsibilities

• Provides in-house IT support including day-to-day operations, monitoring and problem resolution for all the servers/storage/network devices, desktops etc.

• Administer the system backup and recovery.

• Maintain system security and compliance.

• Maintenance of Anti-Virus system.

• Configure and support network equipment.

• Provide help desk support and escalate problem identification, diagnosis and resolution with third party vendors.

• Ensure regular vulnerability assessments are performed in accordance to organization policies and practices.

• Manage and support on-going patch management processes. Responsible for coordinating, testing, deployment and validation of security patches.

• Manage IT system infrastructure, maintain IT assets for hardware/software inventories and software licensing.

• Maintain accurate documentation on networks and systems.

• Monitor system logs and activity on all servers and devices.

Requirements

• Diploma / Degree in Information Technology-related studies.

• Minimum 3 years’ hands-on experience in system administrator role.

• Well-verse in Window Clients and Window Servers

• Experience in managing virtualisation technologies like VMware server/ESXi.

• Strong troubleshooting and critical thinking skills.

• Good communication and interpersonal skills.

Licence no: 12C6060