Job Description:

• 1. System and Hardware Management:
• Support and manage various operating systems including Windows Server, Linux (RHEL, SUSE, Ubuntu), Solaris, IBM AIX, and Oracle Linux.
• Manage system software and hardware such as Active Directory, DNS, DHCP, ADFS, Azure AD, clustering solutions, SAN/NAS storage, and virtualization platforms.
• 2. Incident and Problem Management:
• Respond to system incidents according to severity levels and meet service level requirements.
• Handle high-pressure situations, identify problems, and make quick decisions to resolve issues.
• Adhere to incident management workflows and procedures.
• 3. Documentation and Reporting:
• Maintain and update system documentation, standard operating procedures (SOP), guidelines, and daily checklists.
• Provide timely and accurate reports on system performance, capacity planning, and incident analysis.
• 4. Collaboration and Coordination:
• Work closely with third-party vendors, telecommunication operators, ISPs, and other service providers.
• Participate in transition planning and support the onboarding of systems and services.
• 5. Compliance and Training:
• Ensure compliance with company policies, information security guidelines, and health and safety regulations.
• Provide continuous training to enhance knowledge and skills in system administration and management.
• Qualifications:
• Education: Diploma in Information Technology or a related field.
• Experience:
• 1-3 years of experience in managing system and hardware infrastructure.
• Certifications:
• ITIL certified, relevant certifications for specific systems (e.g., CCNA, MCSE, RHCSA).
• Skills:
• Strong technical knowledge of system and hardware management.
• Excellent problem-solving and decision-making skills.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Working Conditions:
• Ability to work on standby, including nights, weekends, and holidays.
• On standby and contactable 24/7 for support and escalation.

Interested applicants, please Email , and look for [email protected]

John (Joax) Wong

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R23117179