Job Scope

• Dealing with VIP clients, traders, and senior stakeholders with regards of their issues with IT
• Being the first and single point of escalation on IT issues
• Translate and simplify complex issues to customers
• Resolve all the technical issues
• Managing and monitoring the IT functions of the backend, including network, servers monitoring, servers backup, Active Directory, network security and endpoint security

Technical Requirement

• Minimally 5 years of experience in Users support
• Proven experience in resolving EUC issues, Network troubleshooting, server solutions and backup
• Proved experience in resolving issues with Microsoft 365 and security features of MDM intune
• Proven experience in supporting Microsoft Azure Cloud and Citrix products
• Proved experience in servers like Active Directory, ESX administration, Microsoft Servers 2016 and 2019
• Proven experience in servers backup using tools like VEEAM
• Proven experience in Microsoft Intune and Conditional Access / endpoint manager.
• Proven experience in Cloud Endpoint protection like threat hunting
• Proven experience in Network security and Networking

Interested candidate please click "APPLY" to begin your job search journey.
We regret to inform that only shortlisted candidates will be notified.

EVO Outsourcing Solutions Pte. Ltd.
• RCB No. 202233837K