Software Installation and Configuration:

• Install, configure, and update software applications on client systems and internal servers.
• Ensure all software installations comply with system requirements and best practices.
• Troubleshoot and resolve software installation issues.
• Perform system integrations and ensure software operates smoothly in various environments.
• Maintain proper documentation of installation processes and configurations.

Requirement Gathering:

• Engage with clients and stakeholders to understand business needs and project goals.
• Conduct interviews, workshops, and surveys to gather detailed software requirements.
• Translate business requirements into functional and technical specifications.
• Develop and maintain comprehensive requirement documents.
• Collaborate with developers and system architects to ensure technical feasibility and alignment with requirements.
• Validate requirements with clients and stakeholders to ensure alignment with expectations.

Client and Team Collaboration:

• Act as the primary point of contact for installation-related inquiries.
• Provide post-installation support and troubleshooting assistance to clients.
• Work closely with project managers, developers, and testers to ensure successful project execution.
• Ensure software solutions are delivered on time and meet the client’s technical specifications.

Testing and Validation:

• Assist in user acceptance testing (UAT) and ensure installed software meets performance standards.
• Document test results and manage issue resolution.

Required Skills and Qualifications:

• Educational Background: Bachelor’s degree in computer science, Information Technology, or a related field.
• Technical Expertise:
• Proficiency in software installation, configuration, and troubleshooting.
• Familiarity with operating systems (Windows, Linux, etc.) and server environments.
• Understanding of software development lifecycle (SDLC).
• Experience with software integrations and system configurations.
• Technically proficient and eager to explore and learn new concepts and technologies.
• Strong logical thinking abilities.

• Requirement Gathering Skills:
• Ability to interact with clients and stakeholders to understand and document business requirements.
• Experience in creating functional and technical specifications.
• Communication Skills:
• Excellent verbal and written communication skills.
• Ability to explain technical concepts to non-technical stakeholders.
• Problem-solving Skills: Analytical mindset with the ability to troubleshoot complex installation issues.
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Preferred Qualifications:

• Prior experience in software deployment or IT consulting.
• Experience with scripting languages for automating installation processes (e.g., PowerShell, Bash).
• 1 or 2 years of experience in software development is a plus.
• Experience in SQL database management and query.

Good To Have:

• Familiarity with cloud platforms (AWS, Azure)
• Knowledge in web applications hosting

LANTERN RECRUITMENT SOLUTIONS PTE LTD 

Mom Lic No: 19C9683, EA  Reg No :  R1763695