DUTIES AND RESPONSIBILITIES

• Manage and oversee import operations, including shipment coordination and documentation

• Prepare and verify import shipping documents (invoice, packing list, delivery order, certificate of origin, etc.)

• Liaise with freight forwarders on shipment booking, cargo arrangement, and delivery schedules

• Ensure timely receipt of shipping documents such as bill of lading, fumigation certificate, customs declaration, and related certificates

• Coordinate with banks on Letter of Credit (LC) negotiation, document checking, and compliance requirements; request amendments when necessary

• Liaise with insurance agent on insurance coverage

• Coordinate with warehouse and internal departments to ensure smooth receiving, storage, and delivery processes

• Perform goods receiving and ensure accurate ERP system updates with proper documentation

• Monitor shipment status and provide timely updates to internal stakeholders

• Advise sales and procurement teams on freight charges and shipment arrangements

• Monitor shipping costs and support cost-saving initiatives without compromising service quality

• Prepare and maintain shipping/import reports for management review

• Provide ad-hoc support for export documentation and shipment arrangements when required