POSITION SUMMARY

• Assist Manager in the day to day operations of a retail store, indirectly oversees all store functions

KEY AREAS OF RESPONSIBILITIES

Drive the Sales

• Deliver store’s / outlet’s sales performance
• Communicate information on sales goals and targets to the team on a continuous basis
• Prepares necessary sales reports for Managers

Deliver WOW Experience

• Provide a unique and genuine customer experience that delights and engages every shopper by following the 7 steps to WOW.

Delivery Operation Excellence

• Conduct daily briefing to retail staff on target and highlights of the day
• Monitor stock availabilities
• Maintain compliance of Store SOP at all times.
• Maintain visual merchandising displays for promotional and seasonal activities. e.g. EOS, SASS
• Prepares monthly reports for Managers

Develop Team

• Supervise retail staff
• Encourage the team to demonstrate Valiram Entrepreneurial Spirit
• Second in charge in the absence of Manager to look into staff-related matters

REQUIREMENT

• Minimum 5-7 years of total retail experience with a minimum of 3 years in a supervisory role.
• Diploma/Bachelor’s degree (desirable) in related field or equivalent experience.
• Ability to communicate, influence, and negotiate effectively with all levels of leadership.
• Proven organizational skills – able to manage multiple demands with competing priorities and allocate time effectively.
• Ability to analyze situations and resolve issues with innovation and creativity.
• Ability to challenge and influence operational processes