Key Responsibilities

• Supervise and support Food and Beverage Executives and staff during shifts.

• Ensure buffet and service areas are maintained according to brand and hygiene standards.

• Monitor guest satisfaction and respond to requests or complaints professionally and promptly.

• Facilitate communication between kitchen, service team, and management for operational efficiency.

• Assist in staff training and development to meet service standards.

• Organize shift schedules and delegate tasks to ensure coverage and service quality.

• Support inventory control and report on supplies and operational needs.

• Assist with administrative tasks such as logging incidents and preparing reports.

Qualifications

• Minimum 2 years experience in food and beverage operations at a supervisory experience

• Strong leadership and interpersonal skills.

• Effective communicator and problem solver.

• Ability to motivate and coach service team members.

• Skilled in multitasking and working under pressure.

• Ability to work under pressure in a fast-paced environment.

• Flexibility to work shifts, weekends, and public holidays.

• Knowledge of food safety and hygiene standards.