Key Responsibilities

• Team Management: Overseeing daily activities, organizing shift schedules, and delegating tasks based on team strengths.
• Performance Monitoring: Evaluating employee performance, providing constructive feedback, and coaching staff.
• Operational Efficiency: Ensuring tasks are completed on time, within budget, and to quality standards.
• Training & Onboarding: Training new hires on procedures and ensuring compliance with safety and company policies.
• Conflict Resolution: Addressing employee disputes, grievances, and customer complaints professionally.
• Reporting: Preparing reports on team performance, productivity metrics, and operational issues for management. 

Key Skills & Qualifications

• Leadership & Communication: Ability to lead, motivate, and clearly communicate goals.
• Problem-Solving: Decisive in resolving issues and improving processes.
• Technical Knowledge: Specific to the industry (e.g., retail, manufacturing, logistics).
• Experience: Proven experience in a supervisory or leadership rol