Job Summary

• Customer-Focused Team Member: "Dedicated restaurant professional passionate about creating welcoming dining experiences. Strong communicator proficient in managing, serving, and collaborating with team members to ensure efficient, friendly service and high customer satisfaction".

Responsibilities

• Greet guests warmly to create a welcoming atmosphere upon their arrival
• Describe menu items clearly to help guests make informed dining choices
• Take guest orders accurately and serve food and beverages promptly to ensure timely service
• Check in with guests during their meal to confirm satisfaction and address any requests
• Communicate effectively with guests and team members to coordinate smooth service delivery
• Apply quick thinking and basic math skills to process orders and payments accurately
• Maintain high attention to detail to ensure order accuracy and quality customer service
• Keep all restaurant areas clean and tidy by performing general cleaning and dishwashing tasks
• Work proactively and independently while collaborating effectively as a team player in a fast-paced environment
• Perform supervisory duties as required to support team operations and maintain service standards

Preferred competencies and qualifications

• Willingness to learn and adapt to new tasks and responsibilities
• Ability to commit to working on weekends and public holidays
• Food and hygiene certification
• Strong interpersonal and communication skills to engage with guests and team members