• Company: Retail (Leading MNC)
• Location: Changi (Nearest MRT Station)
• 3 years contract, convertible to permanent role based on performance

Job Description:

• Supported Store Manager in overseeing daily store operations, including customer service, inventory, visual merchandising, HR, and brand promotion
• Managed opening/closing procedures, cash handling, and conducted team briefings to drive daily sales targets
• Ensured smooth team communication and operational handovers
• Delivered high standards of customer service, resolving complex issues independently
• Mentored staff on product knowledge and service excellence, fostering a high-performing team culture
• Analysed sales and customer trends to support strategies that improve revenue and customer experience
• Executed store promotions and product launches in collaboration with the Business Promotion team
• Ensured compliance with company policies, safety regulations, and loss prevention standards
• Performed additional duties as assigned in line with role responsibilities

Job Requirements:

• Dedication to deliver and mentor others in customer service standard to ensure guest satisfaction.
• Proven leadership and communication skills to effectively manage staff and collaborate with the management team.
• Strong organizational and time-management abilities to oversee daily (shopfloor) operations and backend corporate tasks.
• Proficient in Microsoft Office and Google Workspace applications.
• Flexibility to work in shift hours, including weekends and public holidays.

Interested applicants please apply directly for further shortlisting review.

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