Taka Cafe — Store Manager (Coffee Shop Management / Customer Service / Team Leadership)

Location: Taka, Singapore

Job Type: Full-time

Salary: Competitive + Performance Bonus

Key Responsibilities

• Oversee daily operations of the coffee shop to ensure smooth and efficient performance

• Train, motivate, and lead the team to deliver excellent customer service

• Handle customer complaints and unexpected situations with quick and effective solutions

• Develop and implement sales strategies to drive revenue growth

• Foster a positive team culture and lead employees to achieve collective success

Requirements

• Strong interpersonal skills and excellent customer service mindset

• Proven team leadership and management abilities

• Experience in coffee shop or F&B management, familiar with operational processes preferred

• Strong communication and coordination skills; fluent in English (Mandarin a plus)

• Problem-solving skills and ability to remain calm under pressure

What We Offer

• Competitive salary and performance-based bonus

• Comprehensive training and career development opportunities

• Positive and energetic team environment