· Handle customer's enquiries and booking of appointment.

· To uphold and maintain the highest customer service standards of the Spa.

· To be knowledgeable of the services provided, and to effectively respond to customer queries, needs, and expectations.

· Make recommendations on our products and treatments a to customer

· Responsible for preparing the necessary treatment products and stocks replenishment.

· Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.

· Able and flexible to work on weekends / public holidays / after office hours.

· Customer oriented with a pleasant personality.

· Has strong interpersonal skills.

· Able to work in a fast paced environment and can multitask.

· Ability to remain calm and composed under pressure.