- Manage and follow up all-new e-referrals from AIC.
- Client initial assessment for ADLs, functional, environmental psycho-socialand health needs.
- Monitors and verifies services each client receives and evaluates theeffectiveness of each intervention.
- Manage cases and provide family counselling services.
- Conduct interviews to determine client eligibility.
- Supervise all claims eg. Subvention & SMF.
- Supervise application of Senior Mobility Funds.
- Seek alternative funds to support the clients' financial assistance.

Job Requirements
- Bachelor’s Degree in social work
- Minimum 2 years of relevant experience in social service/healthcare sector
- Team player with good interpersonal, organisational and communication skills
- Familiarity with the system and schemes such as SMF and Medifund will be an advantage

COMPETENCY AND PROFICIENCY LEVEL

Must-Have Competencies
- Advocacy and Representation – Level 4
- Case and Care Planning – Level 4
- Casework Evaluation – Level 4
- Social Service Programme Development – Level 4
- Social Service Programme Evaluation – Level 4
- Social Service Programme Implementation – Level 4
- Stakeholder Management – Level 4

Good-To-Have Competencies
- Collaborative Practices Across Disciplines and Sectors – Level 4
- Diversity Awareness and Management – Level 4
- Emergency Response and Crisis Management – Level 4
- Ethics, Values and Legislation – Level 4
- Practice Supervision – Level 4

Critical Core Skills
- Communication – Intermediate
- Developing People - Intermediate
- Collaboration – Intermediate
- Adaptability – Intermediate
- Decision Making – Intermediate

*For more information, please refer to Technical Skills andCompetency (TSCs) and Critical Core Skills (CCSs) in Skills Framework forSocial Service Industry via this website

https://www.skillsfuture.gov.sg/skills-framework/social-service