Position:
Social Worker (Community Connection)

Job Scope:
Case Management, Intervention & Evaluation

• Assess referral cases to ensure suitability for intake.
• Conduct needs and intake assessments (identify severity, key risks, and protective factors).
• Use different modes of engagement for assessment, intervention, and monitoring.
• Develop and implement intervention plans (analyse, evaluate, and formulate strategies).
• Engage beneficiaries and families to sustain problem-solving efforts.
• Conduct case reviews, follow up on plans, and recommend modifications where necessary.
• Document and maintain case files according to required standards.
• Assist in group work for target beneficiaries and families.
• Work closely with research team to evaluate effectiveness of programmes and develop strategies to increase outreach and engagement.
• Assist in data collection and support action research activities.

Professional Development

• Participate in developmental programmes and supervision for personal and professional growth.

Programme, Event Management & Stakeholder Engagement

• Manage and execute organisation’s annual signature events and intervention programmes in accordance with organisational objectives and standards.
• Plan and coordinate logistics, timelines, budget, and manpower resources for events and programmes.
• Establish meaningful collaboration with corporate and institutional partners, as well as volunteers/voluntary groups for programme delivery.
• Network with other agencies and tap on community resources to provide intervention support.
• Assist in the promotion of programmes and advise beneficiaries and families on relevant services.
• Update database for statistical reporting and prepare post-event reports.
• Perform job-specific projects and duties assigned by supervisor.

Requirements

• At least Bachelor of Social Work or its equivalent
• At least 1-2 years of direct practice experience
• Preferably a Registered Social Worker (RSW) with the Singapore Association of Social Workers (SASW)
• Casework knowledge and ability to engage, assess, provide intervention and evaluate practice
• Committed to social vision
• Ability to build and sustain collaborative working relationships
• Cooperate with team members / key social workers to deliver social work outcomes

You should have

• Ability to conceptualize, organize and run programmes and events
• Strong inter-personal skills with an interest in relationship building
• Strong analytical and critical thinking skills
• Excellent time management skills and ability to work under pressure
• Ability to interact with people of all ages and cultural backgrounds
• Ability to work independently and as part of a team in a lean working environment
• Creative, nurturing and passionate in working with children and youths
• Must be willing to work on weekends to run the organized programmes and events

You should have:

• Strong programme management skills, aligning initiatives with organisational mission and sector priorities, with ability to develop basic Theory of Change and logic models.
• Able to identify ground issues and recommend strategic programme improvements.
• Competent in administering evaluation tools and collecting participation and feedback data.
• Sound casework capabilities, including engagement, assessment, intervention, and evaluation of beneficiaries and families.
• Able to apply relevant social work theories, develop care plans, and demonstrate reflective practice (e.g., genograms, social reports).
• Basic group facilitation skills and ability to co-facilitate programmes.
• Good understanding of local community systems, policies, and available resources.
• Able to empower beneficiaries and families to access appropriate support services.
• Committed to social service values, collaborative teamwork, and delivering positive social work outcomes.

Permanent full time position.
Hybrid work arrangement.
21 days Annual Leave.