Job Description:

• Respond to and manage all violence-related inquiries handled through helpline.
• Communicate with callers to evaluate the severity of their situations and identify immediate needs.
• Collect and cross reference critical case information from diverse sources, such as educational institutions, relatives, and government records.
• Perform comprehensive risk and safety assessments for every incoming case.
• Establish appropriate response times and direct cases to the correct support systems.
• Liaise with and connect relevant agencies to facilitate seamless, warm transfers of cases for uninterrupted care.
• Collaborate with key family members to ensure effective engagement and partnership with support agencies.

Job Requirements:

• Possess Bachelor Degree In Social Work or a relevant degree in social sciences or related discipline(s)
• Registered or eligible for registration with the Singapore Association of Social Workers (SASW).
• Experience in casework, counselling, or community work preferred.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOL Singapore PTE LTD)

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