#SGunited Jobs L1/L2 Production Support (UNIX / SQL)/ Application Support
#SGunited Jobs L1/L2 Production Support (UNIX / SQL)/ Application Support
Location
Islandwide
Job Type
Full-time
Experience
Mid
Category
General
Salary
$4,000 - $5,500
Posted
2 days ago
Expires
Jun 13, 2026
Views
1
Job Details
Vacancies
1 position
Experience Required
No experience required
Job Description
- Provide L2 support for banking applications and systems, including troubleshooting and resolving technical issues.
- Monitor system performance, detect anomalies, and ensure uptime and availability of services.
- Handle incident tickets, escalations, and ensure timely resolution of incidents in accordance with SLAs.
- Work closely with L1support to ensure a seamless escalation process for complex issues.
- Collaborate withdevelopment teams to identify and resolve recurring issues or system bugs.
- Perform root cause analysis and provide recommendations for system improvements.
- Document technical issues, solutions, and best practices for future reference.
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Quality: 80%
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80%
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ITCAN PTE. LIMITED
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