Brand Representation

Uphold and promote the company’s brand values through professional conduct and service excellence.

Job Description:

1. Cashier

· Able to handle transactions effectively during rush hours

· Be familiar with POS machine and interface

· Be accurate in all transactions: purchase, return, cancel

· Know all POS Functions inclusive of promotions, staff meals, various discounts, voids, cash vouchers

· Perform standard POS opening and closing procedures without supervision

· Prepare and handle cash deposits accurately and according to SOP

· Packing of breads for customer according to SOP

2. Lobby

· Dispense products from back kitchen

· Assist customers in product enquiries, product pricings, promotions, etc

· Perform suggestive selling and upsell/ promote products to customers

· Must be able to name all products and know what the ingredients in each product are

· Provide accurate product information and actively recommend items based on customer preferences.

3. General

· Learn all product names

· Project friendly and positive image to customers

· Outlet cleanliness

· Tray and tongs cleaning

· Able to handle customer requests and enquiry

· Adhere strictly to food hygiene, health, and safety guidelines