Key Responsibilities:

·       Lead the technical planning and delivery of IT infrastructure projects including system upgrades, migrations, new deployments and vendor coordination.

·       Drive continuous improvement of IT infrastructure across servers, networks and cloud platforms to enhance reliability, performance, security and scalability.

·       Serve as the escalation point for complex IT infrastructure issues, and provide hands-on technical guidance and mentoring to Systems Engineers.

·       Partner with departments and ministries to deliver the IT infrastructure needed for high-demand and large-scale church initiatives and events.

·       Support colleagues with day-to-day IT requests and work closely with vendors to ensure routine maintenance, deployments and system upkeep are carried out well.

Skills/Qualifications

o  Experience in Windows Server OS, virtualisation platforms (e.g., Nutanix), and cloud environments (Microsoft Azure, Microsoft 365 or AWS), including infrastructure and cloud platform architecture design.

o  Strong knowledge of networking fundamentals including routing, switching, VLANs, firewalls and VPN — familiarity with cloud-managed networking platforms like Cisco Meraki and web security tools like Cloudflare.

o  Experience in infrastructure security including OS and network hardening, patch management, vulnerability remediation and endpoint protection like CrowdStrike.

o  Experience implementing backup, disaster recovery and cloud storage solutions, including recovery planning, testing anddocumentation.

o  Core IT infrastructure services including Active Directory, DNS, DHCP, enterprise email platforms, and storage technologies suchas SAN and NAS.

o   Strong analytical and troubleshooting skills, good communication with both technical and non-technical colleagues, and a collaborative, service-oriented approach to work.