Key Responsibilities:

·       Own the product lifecycle from problem definition through delivery and continuous improvement.

·       Engage users to understand needs, pain points, and problem statements.

·       Conduct as-is and to-be process mapping and facilitate process redesign sessions to identify consolidation and improvement opportunities.

·       Define product vision, strategy, and roadmap aligned to business outcomes.

·       Translate business and user needs into clear requirements for technical team.

·       Work closely with users to design, build, test, and release product features for every sprint, ensuring timely achievement of roadmap goals.

·       Monitor outcomes, gather feedback, and iterate the product to maximize value and adoption.

·       User requirements and design documentation are to be completed and handed over accordingly to support the build phase.

·       Support users to drive change and product usage.

Experience and Skills Required:

·       At least 7 years of experience of delivering measurable business outcomes through digital product transformation.

·       Proven experience in conducting requirement gathering and translating findings into clear product requirements.

·       Proven experience in conducting process mapping and facilitating process redesign to drive business transformation.

·       Ability to define success metrics and evaluate whether MVP outcomes have been achieved.

·       Excellent stakeholder management and communication skills

·       Familiarity with agile product development methodologies.

·       Experience in delivering digital products within Singapore Government.

·       Familiarity with low-code platforms or no-code platforms, such as Microsoft Power Platform (i.e., Power Apps, Power Automate, and Dataverse)

·       Relevant certifications such as Certified Product Owner or Certified Business Analyst (BA)