• Handle regular preventive maintenance on the SD-WAN Platform Operations. 
• Support the expansion, upgrades and rollouts of new network and systems infrastructure involving hardware such as routers, switches, firewalls, virtual appliances, VNFs, network monitoring and management systems.
• Support engineering teams on new product/ feature implementation, node deployment, and technical support matters. 
• Responsible for troubleshooting and timely resolution of faults/issues within the SD-WAN platforms services. 
• Analyze SD-WAN platforms performance and take proactive actions and preventive measures to monitor and enhance the network performance including software and hardware upgrades, etc. 
• Prepare statistical reports on network and equipment performance.
• Analyzing financial information (e.g. revenues, expenditures and cash management) to ensure all operations are within budget.
• Presenting annual budgets to management.
• Vendor negotiation and preparation of cost analysis and justifications.
• Perform SD-WAN platforms performance analysis.
• Proactively engage Engineering teams and recommend courses of actions to prevent incidents that may be caused by performance issues.
• Archive prepared reports for future reference of job performance.

Skills for Success:

• A Bachelor’s degree Electrical / Electronic / Computer Engineering / Computer Science / Information Systems from a recognized institution. 
• 8 years minimum IP network experience
• 3-5 years' experience with SD-WAN systems
• Possess expertise with routers and switches installation e.g. Cisco, Juniper, Mellanox, Dell.
• Possess expertise with Cisco SD-WAN, VMware VeloCloud SD-WAN, HPE Aruba SilverPeak SD-WAN, Fortinet SD-WAN, FortiSASE etc.
• Good understanding of Internet routing protocols and technologies including TCP/IP, BGP, MPLS/VPN.
• Knowledge of routers/switches architecture and software upgrade    procedure.  Good analytical and trouble-shooting skills in the area of technical fault isolation and rectification
• Knowledge of hypervisors such as eSXI, Adva, proxmox and KVM.