What You Will Be Doing

Operational Management

• Supervise and coordinate daily shipping operations to ensure smooth and timely transportation of goods.

• Plan and manage consolidation boxes for overseas shipments.

• Arrange and coordinate deliveries and pickups with all relevant parties, including logistics and warehouse teams.

Documentation & Compliance

• Prepare and oversee accurate shipping documentation, including Bills of Lading, Permits, and Certificates of Origin.

• Handle and declare all types of import/export permits.

• Ensure compliance with international trade regulations, customs requirements, and company protocols.

Customer & Stakeholder Communication

• Liaise with customers, co-loaders, and overseas agents for shipment arrangements and issue resolution.

• Establish and maintain strong relationships with shipping vendors, carriers, and hauliers.

Monitoring & Improvement

• Use and oversee systems to monitor shipments, billing, and documentation, ensuring accuracy and prompt updates.

• Identify opportunities to optimize shipping efficiency and reduce costs.

• Resolve shipping, transportation, or documentation issues to maintain service standards.

Other Duties

• Provide support for ad-hoc projects or tasks assigned by management.