Responsibilities

• To liaise with Sales/Product/GTM/CX to determine training needs and schedule training session
• To design effective training programs
• To select & book and implement training resources to design and conduct effective training programs
• To conduct seminars, workshops, individual training sessions
• To prepare educational materials
• To research and work with vendors and other departments to develop full suites of training and engagement activities
• To support and maintain engagement initiatives that promote CBG organisational goals and Sales culture
• To analyse division employee sales engagement climate through employee surveys/dipsticks and identify improvement needs
• To establish and maintain measurement standards to provide meaningful information to guide continual improvement and further increase employee engagement, satisfaction, and retention
• To work with stakeholders to design sales toolkits, new product/promotion launch materials
• To conduct sales performance audit, identify training gaps and recommendation of coaching support and re-training
• To manages the reports, administrative work for Sales Academy

Requirements:

• Diploma or Degree in any discipline
• Min 2 years of work experience in Corporate/Commercial Training, Staff Communications and Project Coordination
• Enjoy building relationships and engaging with people
• Telco, Retails or Hospitality industry experience preferred
• Excellent written and oratorical skills to motivate and drive energy
• Tech-savvy and willing to embrace new technology
• ACLP certified