Job Responsibilities

• Review and oversee claims payments for assigned portfolios on a timely and accurate basis

• Perform review of staff claims, commissions, vendor invoices, and operational payments to ensure compliance with internal controls, approval matrix, and supporting documentation requirements

• Guide and support team members on payment processing, invoice verification, and operational matters

• Act as a key point of escalation for payment-related queries from vendors, clinics, hospitals, TPAs, and internal stakeholders

• Monitor payment ageing, rejected payments, refunds, and unreconciled transactions, and ensure timely resolution

• Review accounting journals, reconciliations, and billings prepared by the team

• Support month-end closing activities, including accruals, billings, reconciliations, and reporting deliverables

• Ensure proper maintenance of supporting documents for audit, regulatory, and compliance purposes

• Participate in system enhancement initiatives, workflow improvements, and User Acceptance Testing (UAT)

• Ensure adherence to finance SOPs, governance controls, audit requirements, and regulatory standards

• Assist Finance Manager in driving operational improvements, process standardisation, and control enhancements

• Other duties and responsibilities as assigned by management

Job Requirements

• Degree in Accountancy, Finance, or related discipline

• Minimum 3–5 years of relevant experience in Accounts Payable, claims finance, insurance, healthcare, or TPA environment preferred

• Prior experience in reviewing work and guiding team members will be an advantage

• Familiarity with GST requirements, invoice validation, and supporting documentation requirements preferred

• Experience with SAP or other ERP/accounting systems will be an added advantage

• Proficient in Microsoft Office applications, particularly Excel

• Strong understanding of finance operations, payment controls, reconciliations, and month-end processes

• Good analytical, communication, and stakeholder management skills

• Meticulous, responsible, and able to work under tight timelines in a fast-paced environment

• Proactive team player with strong sense of ownership and willingness to learn

 We regret that only shortlisted candidates will be notified.