The Executive/ Senior Executive, Wellbeing & Care supports the planning, coordination and delivery of programmes that strengthen the well-being of women caregivers and families. This includes initiatives such as the YWCA CaregivHER Programme and other children and family initiatives. The role ensures smooth programme implementation, meaningful participant engagement, and effective coordination with volunteers and partners to achieve intended wellbeing and family strengthening outcomes.

Senior Executive take on greater ownership of programme planning and delivery, stakeholder coordination, and volunteer supervision. They also contribute to programme improvement by identifying ground insights and resolving operational challenges.

Key Responsibilities

Children & Family Programme Delivery

·       Coordinate and deliver children and family initiativesunder the Family Enablement portfolio, including childminding services,children’s holiday engagement activities, and family enrichment programmes suchas parenting sessions.

·       Support programme planning, logistics coordination,facilitator engagement and session delivery to ensure safe, engaging andwell-run activities for families and children.

·       Maintain child-safe programme environments and ensureadherence to safeguarding policies and procedures.

Participant& Family Engagement

·       Build rapport with participating families, caregiversand children, supporting a welcoming and supportive programme environment.

·       Conduct basic participant registration, intake andfollow-up with families where appropriate.

·       Support women caregivers in navigating relevant YWCAprogrammes and resources.

·       CaregivHER Programme Support

·       Provide operational and programme support to theCaregivHER Programme, including session coordination, participant engagementand volunteer support where required.

Volunteer& Partner Coordination

·       Coordinate volunteers supporting programme activities,including childminding volunteers and CareHER volunteers.

·       Liaise with facilitators, community partners andreferral agencies to support programme implementation

Monitoring,Evaluation & Administration

·       Maintain accurate programme records, attendancetracking and participant data.

·       Administer surveys or outcome tools and supportreporting requirements.

·       Manage programme logistics, procurement anddocumentation.

AdditionalResponsibilities for Senior Executive

·       Take greater ownership of programme planning andimplementation for children and family initiatives.

·       Supervise volunteers or junior staff during programmedelivery.

Contribute to programme improvements anddevelopment of new family support initiatives

Volunteer& Partner Coordination

·       Coordinate volunteers supporting programme activities,including childminding volunteers and CareHER volunteers.

·       Liaise with facilitators, community partners andreferral agencies to support programme implementation

Monitoring,Evaluation & Administration

·       Maintain accurate programme records, attendancetracking and participant data.

·       Administer surveys or outcome tools and supportreporting requirements.

·       Manage programme logistics, procurement anddocumentation.

AdditionalResponsibilities for Senior Executive

·       Take greater ownership of programme planning andimplementation for children and family initiatives.

·       Supervise volunteers or junior staff during programmedelivery.

Contribute to programme improvements anddevelopment of new family support initiatives.

Requirements
·        Diploma or Degree in Social Work, Psychology, Early Childhood, Community Development, Family Studies, or a related field.

·        1–3 years of relevant experience in programme coordination, community programmes, family services, caregiving support or social service work.

·        Experience working with women, families, children or community groups will be an advantage.

·        Strong organisational and coordination skills with the ability to manage programme logistics and multiple tasks effectively.

·        Good interpersonal and communication skills, with the ability to build rapport with participants, families, volunteers and community partners.

·        Comfortable facilitating or supporting group sessions, family activities or community engagement programmes.

·        Able to work independently while contributing effectively within a team environment.

·        Proficient in basic administrative work, data tracking and programme documentation.

Additional requirements for Senior Executive

·        At least 3–5 years of relevant programme management experience.

·        Experience managing programme delivery with greater ownership, including stakeholder coordination and volunteer supervision.

·        Ability to identify operational issues, contribute to programme improvements and support the development of new initiatives.

Competencies

Knowledge

·       Understanding of community programmes, familyservices or caregiver support.

·       Basic awareness of family dynamics, caregivingchallenges and child-safe practices.

·       Familiarity with programme monitoring,documentation and safeguarding requirements in social service settings.

Skills

·       Programme coordination and event management.

·       Participant engagement and facilitation forsmall groups or family activities.

·       Volunteer coordination and stakeholdercommunication.

·       Administrative and data management skills,including maintaining programme records and reports.

Personal Competencies

·       Empathy and sensitivity when working with womencaregivers, families and children.

·       Strong organisational ability and attention todetail.

·       Adaptability and problem-solving in communityprogramme settings.

·       Collaborative mindset and ability to work withdiverse participants and partners.

Additional for Senior Executive

·       Ability to plan and manage programme deliverywith greater independence.

·       Ability to guide volunteers and supportstakeholders.

·       Ability to identify operational improvementsand contribute to programme development.