Manage the entire assessment administrative process for PSB and University Programmes for main and re-examination / deferred examination / supplementary examination / quizzes / class tests / mid-term tests / deferred or re quizzes and re class tests.

Liaise with University partners, overseas PSB colleges, appointed vendors, internal / external stakeholders and invigilators on assessment and exam administration matters.

Examination Operations Management

• Manage confidential student and examination data in our student and learning management systems.
• Pre-assessment (Quizzes, Class Tests and Exams)
• Carry out administrative tasks to prepare for assessment (Quizzes, Class Tests and Exams) in face-to-face examination setting which includes:
• Liaise with Lecturers and Module Leaders for pre moderation of examination question paper
• Resource planning including booking of exam venue and invigilator deployment
• Updating examination schedule accurately
• Preparing quizzes, class tests and exams materials for Assessment/ Examination Day held in campus/ online
• Briefing invigilators as needed to ensure smooth running of the assessment/ Examination

Actual Day operations

• Manage face-to-face/ online examination and quizzes, / class test held in Campus
• Ensure the smooth running of the examinations
• Work with invigilators to ensure that exam procedures are adhered to
• Handle academic misconduct cases and any issues on day of examinations

Post-assessment (Quizzes, Class Tests and Exams)

• Carry out administrative tasks for post assessment process for face-to-face assessments, which include:
• Ensuring that the markers adhere closely to the marking of scripts timelines
• Preparing and liaising with academic faculty member for post moderation
• Updating graduating status of students at Examination and Awards Board and in the Student Management System

Prepare and Manage University Examination Board

• Liaise with University Partners for pre and post moderation work
• Carry out administrative tasks to prepare for the Board meeting

Administrative work, including

• Process exam-related procurement/finance matters promptly according to timelines

New programme exam operations

• Attend programme briefings, obtain required information and plan for the 1st assessment / exams
• Liaise with internal and external stakeholders to work out assessment processes and processing timelines
• Draft assessment / exam work process for the new programme

Internal and External Stakeholder management

• Work with School (Operations and Academics) on related examination operations
• Liaise and coordinate with outsourced business partner on the monitoring and tracking of work processes
• Manage the assignment and deployment of invigilators for online and onsite campus exams

Others

• Any other duties as required by the Reporting Officer from time to time.

Requirements

• Degree in any field
• 1 to 5 years of experience would be an added advantage (Fresh graduates are welcome to apply)
• Work experience in managing examinations, or similar environment and role.
• Excellent organizational and multitasking skills
• Strong communication and interpersonal skills with various stakeholders
• Detail-oriented, and able to maintain accurate records
• Ability to priortise workload and meet timeline
• Ability to work under pressure during examination periods.
• Willing to work 1 to 2 hours beyond the official working hours as and when examinations are mounted in the weekday evening and Saturday.