About The Role

Reports to: APAC HR Manager 

Are you a hands-on HR professional with grit, resilience, adaptability, and a passion for making an impact? 

We currently seeking a Senior/ HR Generalist with 5+ years of HR operations experience and a keen interest in supporting the development of regional and global HR policies, processes, and infrastructure.  

This role is perfect for someone who thrives in dynamic environments, enjoys creating structure from ambiguity, and is excited to help build HR foundations for a growing organization. 

As Senior/ HR Generalist at AVTEL, your primary focus will be to ensure seamless HR operations and deliver a smooth employee experience across the APAC region, from recruitment to offboarding. You will need strong organizational skills, a solution-oriented mindset, and the ability to manage diverse HR functions. Collaboration is key—you’ll work closely with the wider HR team, people managers, and cross-functional departments to improve processes, enhance engagement, and foster a positive workplace culture. 

In this dynamic role, you'll have the opportunity to lead the development and optimisation of HR processes, drive HR initiatives, and foster a supportive and engaging work environment that reflects our values and culture. Your proactive approach and attention to detail will be crucial in identifying challenges and implementing effective solutions.  

This is an opportunity to make a real impact, shape HR foundations, and grow your career in a company that values your success. 

Key Responsibilities 

Employee Experience (Onboarding & Offboarding)  

Onboarding 

• Partner with regional hiring managers to define onboarding preparation needed to set up new joiners for success. This is not limited to coordinating logistics, communications with necessary stakeholders, ensuring a warm & well organised onboarding experience for new joiners, but with a focus on advising managers on a holistic onboarding plan.  

• Support new hires in their integration into our AVTEL team, ensuring an experience aligned with our company values and culture. 

Offboarding 

• Manage offboarding for departing employees, including exit surveys, interviews, and ensuring a smooth transition. 

• Conduct exit interviews, analyse exit data to identify trends and areas for improvement. 

• Provide support to managers and employees during the transition period. 

Employee Data Management & HR Administration 

• Maintain employee records, track changes, and support payroll processes. 

• Ensure accurate leave tracking and assist with key HR reporting and metrics. 

• Manage HR systems and ensure data integrity and confidentiality. 

• Support our key HRIS implementation and roll-out project this financial year.  

HR Policies & Compliance 

• Assist in developing, updating, and communicating HR policies, ensuring they meet legal requirements and are reflective of our AVTEL values.  

• Provide managers and employees guidance on policy interpretation and application.  

• Conduct regular audits to ensure compliance with labour laws and regulations. 

• Support stakeholders and departments with necessary audits requiring HR data.  

Employee Engagement, Recognition & Other HR Support 

• Coordinate engagement activities and serve as the first point of contact to address employee inquiries or concerns.  

• Support regional initiatives to enhance employee engagement and culture.  

• Support managers in managing grievances, disciplinary actions, and conflict resolution. 

• Develop and implement employee recognition programs. 

• Support the performance management process, including goal setting, performance reviews, and development plans. 

Compensation and Benefits 

• Administer employee benefits, such as insurance and travel safety, and ensure competitive compensation practices. 

• Provide guidance on compensation strategies and practices. 

• Conduct salary and benefit benchmarking exercises and reviews to ensure our compensation remains competitive and aligned with business goals. 

Regional / Global HR Projects & Continuous Improvement & Support 

• Identify areas for HR process improvements, contribute to new HR programs, and assist with ad-hoc projects to improve the overall employee experience. 

• Support global/ APAC HR team with various ad-hoc projects and tasks as needed. 

• Stay updated on HR trends and best practices to continuously enhance HR processes. 

Ideal Competencies, Skills & Experience  

• HR Knowledge & Experience: You have a solid understanding of HR processes, policies, and tools, and you are ready to learn and grow within the HR field. You have 5 years of hands-on experience in HR Administration or people operations in two or more SEA or APAC markets.  

• Solution-Focused: You have a solution-oriented mindset, allowing you to identify challenges, proactively address issues, and provide creative, effective solutions. 

• Organizational Excellence: You have strong attention to detail and can juggle multiple tasks while keeping everything in order. You enjoy building structure out of ambiguity, creating clarity & systems in a less organised environment.  

• People-Oriented: You enjoy helping employees, ensuring they have the best experience during their time with the company. 

• Collaboration: You are a team player, working seamlessly with HR colleagues, hiring managers, and various departments. 

• Communication Skills & Stakeholder Management: You can effectively communicate with employees at all levels and create positive, engaging content for organizational announcements. 

• Problem Solving: You have an analytical mindset to handle complex HR challenges and creativity in developing solutions within policy frameworks.  

Work Arrangements

• Fully Onsite at our offices in Ubi