Security Operations Supervisor (SOS)

The SOS is responsible for the daily supervision of the Data Centre Security Team (DCST). The SOS is accountable for ensuring that the DCST carry out and fulfil all specified tasks as issued through the site Security Operations Manager (SOM). The SOS will actively monitor, review and record daily performance of all security teams, identifying areas for improved operational effectiveness and staff engagement.

Responsibilities include but are not limited to:

•Drive the development of an excellent security culture, leading by example, setting standards (dress, deportment etc.), whilst displaying passion and enthusiasm for the role.

•Issue site security management with operational reports as requested or on a routine basis.

•Track and provide a daily and weekly shift updates to SOM including significant operational events and requirements, team meetings, communications, logistics, DCST officer interviews conducted, and training completed.

•Lead and support the security team during all operations, incident escalation and response.

•Ensure all security posts are manned in line with the global standards guarding model.

•Be prepared to provide support and relief to posts where required.

•The SOS will have primary responsibility for ensuring that vendor Post Orders (POs) are carried out to the highest standard, ensuring that the requirements as outlined in Meta POs are adhered to.

•Ensure that all incidents, emergencies and site issues (welfare, logistics, comms, EH&S etc.) are reported, escalated and managed in compliance with Meta global standards.

•Ensure collaboration occurs with the site TC, providing up to date initiatives that are premised on a training needs analysis.

•Oversee a functioning documented shift handover process verbally and via email for operational effectiveness. Utilise a shared documentation management system.

•Oversee a functioning, documented post-handover at the Guardhouse, Reception and SOC. Ensure that any operational observations that are identified are actioned and followed up on in a timely manner.

•Act as a conduit between site security management and the client when required.

•Uniformed security personnel as per global standard

•Hours in lieu: If required to cover a shift outside of his regular hours or If required to work additional shift on his off day, he will be entitled to compensatory time off.

• Annual Leave and Medical Benefits Upon Completion of 3-Month Probation

•14 days Annual Leave plus 1 day Birthday Leave (upon probation)

• Provide support for on-site training.

•Office Hours 8am – 5pm, Monday to Friday.