Job Description & Requirements

• Liaise with internal departments to support the sales lifecycle
• Manage sales activities, including processing sales orders, quotations, credit notes, billing, procurement, and coordinating order fulfillment
• Ensure accurate and efficient processing of transactions in line with company guidelines
• Provide post-sales and administrative support, ensuring high service standards in order processing, project registration, and related tasks
• Prepare and submit work-related reports, including revenue forecasts and analysis
• Assist the Sales Team in ensuring timely order provisioning and deployment
• Perform customer care tasks, including phone handling and other admin duties
• Prepare and issue quotations promptly -Manage client enquiries via various communication channels professionally and promptly

Requirements:

• At least 1 year working experience in sales administration / customer service will be an added advantage
• Ability to identify and resolve issues that may arise during the sales process, ensuring a smooth experience for both the sales team and the customer
• Strong customer relations and interpersonal skills
• Experience in project tendering
• Ability to manage multiple tasks and prioritize effectively.
• Highly motivated, proactive, and detail oriented.
• Good organization, coordination, communication & follow-up skills