## Key Responsibilities

1. Develop new customers and business opportunities, with a focus on ship owners, ship managers, vessel operators, and other potential clients in the ship supplier industry.

2. Manage and maintain strong business relationships with existing clients, including China clients and other assigned key accounts.

3. Follow up closely with clients on enquiries, quotations, orders, feedback, and service requirements to ensure customer satisfaction and business continuity.

4. Accurately update customer enquiries, quotation details, order information, and line items in the company’s ERP systems, including D365 and SCINT.

5. Work closely with the Procurement, Operations, Logistics, and Finance teams to ensure quotations, pricing, order fulfilment, delivery arrangements, and payment follow-ups are properly coordinated.

6. Negotiate pricing, contract terms, and commercial arrangements with clients, while ensuring profitability and alignment with company guidelines.

7. Monitor sales performance, customer requirements, market trends, and competitor activities, and provide regular updates to Management.

8. Prepare proposals and business recommendations for Management’s review and decision-making.

9. Identify areas for business growth, process improvement, cost reduction, and service enhancement within the commercial function.

10. Participate in and lead business development, process improvement, and customer service initiatives as assigned by Management.

11. Stay updated on industry trends, customer needs, e-platform developments, and improvement strategies relevant to the ship supplier industry.

12. Attend client meetings, business discussions, and networking opportunities where required.

13. Support the achievement of sales targets, customer retention, and overall commercial department objectives.

14. Perform any other duties as assigned by the Commercial Director or Management.

Working Hours: Mon - Fri 9 AM - 6 PM & Sat 9 AM - 1 PM, alternate Sat work following confirmation