Sales Executive

Full-time Monday-Friday 9am-6pm, Saturdays 9am-1pm, On-site, Industrial-Commercial Building, Singapore

Job Overview

We’re looking for a proactive, driven Sales Executive to join Singapore G’s multi-brand team. You’ll be the first point of contact for prospective clients across our businesses: self-storage, serviced offices, hybrid office-storage, cold store, and safe-deposit boxes.

This role blends frontline sales, fast-response customer engagement, and light administrative coordination, ensuring enquiries convert smoothly into confirmed move-ins.

Key Responsibilities

Sales & Client Engagement

• Respond quickly to all enquiries through online sources (HubSpot) and offline sources including phone calls and walk-ins.
• Conduct tours for: Serviced offices, Self-storage units, WorkStore hybrid units, ColdStore chiller/freezer storage, Safe-deposit box facility (within same building). May require off-site tours of other businesses under our management.
• Present unit features clearly and confidently, highlighting what suits each prospect.
• Prepare proposals, quotations, and send follow-ups with strong closing intent.
• Convert leads into confirmed bookings and move-ins across multiple brands.

Administrative & Coordination

• Prepare contracts, invoices, renewal documents, and onboarding.
• Update CRM records promptly and accurately (lead info, follow-ups, close reason).
• Track enquiries, conversions, and report weekly/monthly performance.
• Coordinate with internal teams for: Unit readiness, Key handover/card access/IT support, Fit-out or movement requests, Cleaning/maintenance.

Tenant / Customer Onboarding

• Facilitate smooth move-ins: walkthrough, access setup, orientation.
• Ensure customer requests are handled promptly and professionally.
• Escalate issues to Management when required.

Any other duties assigned by Management.

Key Performance Indicators (KPIs)

1. Speed of Response

• Initial enquiries: within 2 hours during business hours.
• Quotations/proposals: within 1 hour of receiving required details.
• After-hours messages: replied by 10:00am next working day.

2. Conversion & Follow-Up Quality

• Timely follow-ups after tours.
• Accurate and consistent use of promotions.
• Strong lead-to-tour and tour-to-close ratios.

3. Administrative Accuracy

• Correct logging of customer info, unit quoted, price, and status in CRM and accounting system.
• Accurate contracts and billing details.
• Occupancy and sales reports submitted on time.

4. Professionalism & Customer Experience

• Positive client feedback from tours and onboarding.
• High standard of product knowledge across all Singapore G brands.

Requirements

• 1–3 years of experience in sales, customer service, or real estate preferred.
• Confident communicator with strong initiative and follow-through.
• Comfortable working in a fast-paced multi-brand environment.
• Able to work onsite at our central Singapore industrial-commercial building.
• Familiarity with CRM systems (HubSpot an advantage).
• Good command of English.
• Minimum ‘O’ or ‘N’ levels.
• Own transport a bonus

Benefits

• Medical and dental benefits.
• Sales commissions.
• Variable bonus and revenue sharing.
• Encashable medical and annual leave.