Job Description:

We are a start-up semiconductor equipment and support solutions company with headquarters in Singapore, looking for a motivated and experienced Sales Engineer for our Singapore operations. This person will have the opportunity to bridge technical expertise and client relationships for new semiconductor manufacturing equipment and after-sales services. In this role, you will partner with senior technical teams from initial client consultation through to proposal preparation, ensuring seamless integration of pre-sales to after-sales support.

Job functions:

The ideal candidate shall be able to perform the following:

• Develop and maintain strong, long-term client relationships within the semiconductor industry, from site measurement and tool inspection to mass production support.

• Provide technical consultation to clients, understanding their needs for equipment installation, maintenance, relocation, and parts sales.

• Prepare and deliver technical proposals, quotations, and cost estimates based on client requirements and service capabilities (e.g., emergency on-call service).

• Support sales growth by identifying new business opportunities and promoting one-stop solutions (customized integration, high-quality equipment, and materials).

• Coordinate with internal logistics and service teams to ensure fast shipping, strong inventory management, and efficient after-sales support.

• Act as the primary point of contact for clients during pilot runs and trial production, gathering feedback to refine technical offerings.

• Present technical and commercial documents, reports, and solution overviews to colleagues and external stakeholders.

• Collaborate with service locations (regional knowledge required) to ensure rapid on-site assistance within hours as per company service standards.

Job Qualifications:

• Diploma or Bachelor’s degree minimum (Engineering field preferred – Mechanical, Electrical, or related discipline).

• 1–8 years of direct experience in sales engineering, technical account management, or client-facing technical roles (experience in semiconductor equipment or after-sales services is a plus).

• Proven ability to develop client relationships and support sales growth in a dynamic, fast-paced environment.

• Strong verbal and written communication skills, with ability to interact professionally with diverse internal teams (logistics, service, technical) and external clients.

• Self-starting individual with ability to take initiative, multitask, and work independently.

• Knowledge of pre-sales to after-sales processes (installation, maintenance, parts sales) is highly desirable.

• Ability to navigate ambiguous environments and prioritize effectively.

Locations:

Singapore