Location: Kaki Bukit

Role Summary
To do contract sales renewal and portfolio management. 

Objectives of the function

Support the Head of Portfolio in managing service contracts within the Service Department, including all commercial and billing matters related to Existing Installations (EI).

Responsibilities

•Conduct sales planning and develop service strategies to grow the portfolio.

•Serve existing clients and actively develop new customer relationships.

•Develop and nurture strong relationships with existing clients to understand their requirements, preferences, and pain points.

•Gather and analyse customer feedback, needs, and requirements

•Propose solutions and sales presentations to showcase the value and address client questions head-on.

•Prepare and negotiate maintenance contract proposals, including:

-Maintenance rates

-Terms & conditions

-Legal and customer-specific requirements

•Participate in open tenders and prepare all necessary documentation for submission.

•Review customer-issued contracts for special terms and conditions that differ from company standards.

•Act as a liaison between operations and commercial teams.

•Support digital business initiatives and transformation efforts.

•Stay current with industry trends, competitor activities, and customer feedback to identify new opportunities for improvement.

•Work closely with cross-functional teams to align efforts, leverage resources, and maximize sales opportunities to align service delivery with contract terms.

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.