Job Description
The Sales Coordinator will support the sales team by managing administrative tasks, coordinating group bookings and events, conducting site inspections, and maintaining client communications to ensure smooth sales operations.

Key Responsibilities:

• Provide administrative and clerical support to the sales team to ensure efficient daily operations
• File reports, handle phone calls, respond to customer enquiries, and reply to emails promptly
• Conduct site inspections in the absence of the Sales Manager to assess event and room setups
• Follow up on group rooming lists, track cut-off dates, and prepare proforma invoices accurately
• Prepare corporate rate letters, proposals, and contracts to support sales agreements
• Arrange transfers for corporate groups and ad hoc groups
• Assist in processing reservations when needed
• Generate and maintain an up-to-date client database to support sales outreach and tracking
• Manage the flow of information and correspondence related to the Sales and Operation Department internally and externally
• Perform other duties as assigned by management to support departmental goals

Requirements:

• Minimum 1–2 years’ experience in a similar role within the hospitality industry.
• Excellent oral and written communication skills to interact effectively with clients and team members.
• Strong computer skills to manage databases, correspondence, and documentation
• Ability to adapt to a fast-paced environment and meet tight deadlines consistently.
• Self-motivated, results-oriented and able to work independently.